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Can I change my account email or transfer my account?

Unfortunately, it’s not currently possible to change the email address linked to your subscription.

If you need to transfer ownership of the subscription to a different email login, the only available workaround is to:

  1. Cancel your current subscription.
  2. Create a new account using the desired email address.
  3. Re-subscribe from the new account.

Note 1: We are unable to transfer your active subscription or existing projects between accounts. However, if you choose to move to a new account, we can transfer any unused minutes to help make the transition smoother.
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If your goal is simply to give someone else access to your projects - without changing the account owner - you might consider using our TeamSpaces feature (available on Creator Pro and above). This allows you to collaborate with others under one workspace, no account recreation needed. You can learn more about TeamSpaces here.

Note 2: If you are facing an emergency situation where you have lost access to the email address linked to your RASK account, please contact our Support team via the support chat or at support@rask.ai and provide a detailed description of the situation.
We will review the available options to resolve the issue.